PreviouslyContact Previously.
Previously. is made by Shantanu Sinha. Email shantanusinha95@gmail.com for help with the app, your account or your information.
When contacting support, include the app version, iPhone model, iOS version and a short description of what happened. Include the show title when the issue concerns catalog information.
- Never send your password, sign-in code, session token or payment information.
- Only attach a screenshot if you are comfortable sharing everything visible in it.
Signing in with Apple or Google
Use the sign-in method associated with your Previously. account. Google sign-in uses basic account identity and email information; it does not give Previously. access to your Gmail messages. If you chose Hide My Email with Apple, your account may use an Apple relay address.
If you are unsure which method you used, contact support before creating another account. Never share a sign-in code or password with support.
A show or date looks wrong
Catalog dates and episode details can change. Tell support which title, season or episode is affected and what looks incorrect. Previously. is a tracker; the broadcaster or streaming provider controls viewing access.
Your library and notifications
You can manage your followed shows and progress in the app. Notification permission can be changed in iPhone Settings. In Profile, JSON exports service-held app account information and CSV exports the device’s library and progress for a spreadsheet.
Account access and deletion
You can email shantanusinha95@gmail.com for sign-in help or a privacy request without reinstalling the app. The Account Deletion page explains deletion and pending requests. Support may need to verify account ownership before making account changes.
After deleting an account linked to Apple
If the app says Apple sign-in still needs to be removed, follow the steps on the Account Deletion page. This extra Apple settings step does not delay deletion of your active Previously. app data.
Release availability
Previously. is being built for iPhone. A public download link will be added to this website when it is available.